Feb 13

Written by: Eric Mason
2/13/2010 1:00 PM 

"I loved the knowledge that my therapist had about my injury.  Through his compassion to bring me back to maximum health, Chris made sure that I understand the anatomy of the knee."      
--Roslyn S.

 

"Chris, you have a wonderful God given gift.  Thanks for sharing it!  You are amazing!"          
--Lori S.

 

"Thank you to you and your staff for helping me walk again."
--Cindy K.

 

"Chris diagnosed my problem and had me feeling better after the first visit.  The exercises he had me do are something I can continue to do at home."
--Nikki E

 

“Last summer I started running again, I had not run for over 15 years, I began experiencing what I thought was a tight IT band in my knee so to relieve the pain I started stretching it, iced it, resting it, but no matter what the pain always returned. I saw Chris at a Galloway speech he was giving and I finally decided to come to Premier Physical Therapy. He immediately discovered my IT inflammation was not a tight IT band, but instead it was a foot issue.  After 3 weeks I am pain free and am running a 20 mile run this weekend.  Yeah!  Thank you Chris!                                                                               
--Jackie R. 

 

I am a cancer patient and after having 2 major surgeries and chem. Instilled directly into my leg I was left with a very damaged unstable leg.  My orthopedic oncologist recommended aggressive physical therapy to strengthen my leg and prevent the falls I was experiencing.  A previous patient told me about Chris, so I started therapy with him.  I can truly say that after the first visit I knew I was in the right place.  This was my 3rd experience with PT, and by far the best.  I am much stronger and confident of my ability to continue to improve with my home exercise plan.  Finding the right therapist is essential to recovery. Thank you-Chris.
--Rebecca B.          

 

 

“I had the best treatment for my shoulder problem that there is—a one on one every time I went for 16 sessions.  My therapist was very knowledgeable about how to treat me and I responded well.  There wasn’t anything I disliked.”
--Carole R.

 

“Eric provided a personal plan for Chase and very helpful printouts.  P.T. was very helpful in Chase’s recovery process.”               
--Chez L.

 

“Location at beach was convenient.  Eric Mason is very knowledgeable and caring to his patients.”

 

“The P.T. was really helpful and patient with me.”  
--Anonymous

 

“Premier Physical Therapy was the best – very competent therapist.”
--Shirley K.

 

“Eric was very knowledgeable and would explain things to me.  He sent me home with a wonderful exercise program.  The therapy really helped my pain.  Everything was great.”                              
--Paula C.

 

“Professional, personable, caring sincerely for my well-being and total recovery.  Do exactly what you are doing.  The very best of success to you all, especially to Eric Mason.”                              
--Bob C.

 

“Warm and friendly environment.  The therapist was very knowledgeable and professional.  Keep up your pleasant and professional attitude.  Your front office staff is great.”
--Anonymous

 

“Eric Mason was very professional.  The experience was very helpful.  I was most satisfied with the treatments.  There is nothing that I disliked about the program and my physical therapist.  I feel your service cannot be improved.”                                  
--Bernadette S.

 

“I have been very satisfied with all services.  The appointment was on time and the explanations were clear so I could understand all that was involved with my treatment.  I have told friends and family that the services were excellent and I knew they would get service without waiting.”                           
--Ruby S.

 

“I had a great experience--such great personalized attention--so much time was taken to evaluate, treat, and then educate--excellent, excellent!  I’m completely satisfied and would want to be able to request your facility should I ever need physical therapy in the future.”                             
--Janet K.

 

“I really liked the care I received from Eric Mason.  He did everything possible to help me with my piriformis syndrome.”                           
--Susan W.

 

“I liked the individual attention I received from therapist Eric Mason.”
--Mary Y.

 

“I liked the prompt, courteous, professional service that was provided by the physical therapist Eric Mason.  There was no area that I disliked.  The service was excellent!”
--Claudia H.

 

“Eric Mason is a kind and caring therapist.  He helped me a great deal on how to take care of my fitness.  The place was very open and comfortable.”                      

 --Estelle R.

 

“I wanted to thank you again for looking at my shoulder last week.  Whatever you did to it worked great!  I’ve been relatively pain free since I saw you and it is getting stronger every day.” 
--Ray P.

“Eric was very instructive and caring!     
--Robert S.  

 

“Premier Physical Therapy was convenient.  Eric Mason was friendly, courteous, well-mannered, helpful, gave information in easy to understand language, answered all my questions patiently, addressed all my concerns, demonstrated exercises and positions, and was very knowledgeable.”                       

--Ellen E.

 

“Took ample time for treatment.  Showed concern and understanding.  Very competent resulting in good improvement.”                  
--Carol J.

 

“Eric, you continue to inspire me on multiple levels.  I have come to appreciate not only what you aspire to in your career, but the way that you care for people, the way you have truly cared for me.  Mutual trust and respect mean everything, and it is obvious that these characteristics are the cornerstone of both your practice and what comes from your heart.  Thank you so much for the difference you make.”
--Cheryl P.

 

“Knowledgeable and expert therapists.  Very concerned about providing just the right therapy for the problem.  Effective treatment and quality care.  Therapist answered questions in a manner we could understand.  We have no complaints! Great treatment!  Doing a great job!”
--Enrique A.

 

“Very professional and one-on-one care.  I actually looked forward to my therapy.  I told Dr. Diez-Hoeck how much I enjoyed going to Premier and suggested she tell other patients about my satisfaction and results.”
--Margaret L.

 

“Therapist was very knowledgeable in regard to my specific problem.  The exercises and stretching have made me feel more confident that I will get better.” 
--Andrea D.

 

“Total hands-on therapy.  Eric spent the entire time with me.  Never had another patient he was working on at the same time.  I liked his knowledge of my problem and the manner he explained it and treated me.  I wish every physical therapy facility I have been to in this area was as qualified as Premier.”    
--Virginia L.

 

”Thank you for your devotion to the oncology patient population. There is clear and compelling evidence that supports the efficacy of cancer rehabilitation. I have seen it both in my nursing career and on the sidelines of my father's long journey with stage IV colon cancer. Your expertise, extensive knowledge base, specialized skills, and relentless attention to detail have afforded substantial pain relief, increased range of motion, and strength in my dad's neck, shoulders, and arms. You provided information in a way that was understandable and empowering to both of us, allowing for informed shared decision making. Your thoughtful approach to evaluation and treatment visibly helps patients feel less anxious and allows them to focus on improving their quality of life. The recommendations given to incorporate exercise, good nutrition, and rest into a life riveted with cancer related fatigue, while blending all of the many facets of my dad and his life experiences beyond cancer, encompasses both the arts and sciences. We can't thank you enough for setting the bar high. Premier and Eric D. Mason: consummate professionals, committed experts, leading-edge.”
--Cheryl P.

 

“We can’t thank you enough for the expert therapy you extended to Bob.  It was always a pleasure to come in for P.T.  We appreciate your kindness and concern and for providing quality care.  We also are grateful that PPT has a Beaches clinic.  Our prayers for your continued success.”
--Linda A.

 

“Excellent therapist.  The best I’ve ever experienced.  Very knowledgeable in his field.  Thanks to an outstanding physical therapist, I have completely recovered from a torn rotator cuff and tendons.  I was very fortunate in being referred to Eric Mason at Premier Physical Therapy (PPT) by both my surgeon and my internal medicine specialist.  Having over five years of experience with various physical therapists for a cervical spine injury, in February of this year I fell and tore my rotator cuff and shredded the tendons.  Although the initial MRI did not show the tear, I did not improve with extensive therapy.  Eric recognized that something else was going on, so he referred me to a surgeon who specializes in shoulders.  When he reviewed the MRI, the tear was very evident, even to me with no medical background.  After the surgery, I was referred back to Eric at PPT for post-surgical therapy.  In addition to therapy in the office, he gave me a structured protocol for at-home treatment, to be done in conjunction with his therapy.  The protocol was in diagram form and very easy to follow.  Eric takes a holistic approach in his therapy.  Due to this unique approach, not only did I completely recover from the shoulder surgery, but the muscle spasms and pain from the neck injury are significantly better.  Eric is a one-of-a-kind therapist.  He is extremely knowledgeable about the body parts and their functions, and knows how to make them better.  He is able to articulate what you can do to help yourself improve in layman’s terms.  He is a consummate professional and a joy to work with.  Thank you, Eric, for your compassionate care!
--Deborah D.

 

In 2004, I was diagnosed with breast cancer.  During the past five years, I have experienced a series of medical issues requiring physical therapy at the many P.T. facilities in the Jacksonville/Ponte Vedra Beach area, beginning with a 30 minute drive in each direction for lymphatic massage.  Not only was the location inconvenient, I also experienced no improvement in my lymphedema.  Four months after my mastectomy, I began a two year series of reconstruction surgeries, requiring P.T. after each procedure.  What I found troubling with each facility were the inefficient methods of operation:  scheduling an appointment with the same therapist each time and having a therapist remain with me while I attempted to perform exercises was impossible.  The therapist would demonstrate the exercise, tell me to do 12-15 reps, leave, and move on to another patient or simply socialize with co-workers before coming back to me.  They were never overseeing what I was doing and after a few visits, the exercises were not even demonstrated.  Instead I was just commanded to do my leg raises or pelvic tilts, etc.  In 2006, I was diagnosed with spinal stenosis.  Once again, I was sent back to P.T., then underwent two surgeries followed by more P.T.  I experienced more of the same poorly run facilities where I felt like just a body on a table.  When I had my five year check-up with Dr. Morris Dees, He referred me to Premier Physical Therapy for lymphedema therapy due to a two dress size difference between my right and left arms.  Eric Mason taught me how to wrap my arm properly (something that not one of the other therapists ever did) and how to do some manual lymphatic massage on myself.  He gave me detailed information that demonstrated how to care for my problem.  I found my time spent with Premier in the Jacksonville Beach facility was the most informed and satisfied I have ever been with a P.T. facility.  So when it came time for me to have P.T. after my last back surgery, I requested that my surgeon refer me to Premier.  I was so impressed with the care and information given to me by Eric, I would never allow any friends or family members, when in need of P.T., to see anyone but Eric.
--Virginia L.

 

I thought you were an excellent PT--knowledgeable, thorough, and patient while at the same time, persuasive about my following a plan for healing and improvement.
--Rudell K.

 

I was referred to Premier by my chiropractor, Dr. Finger.  My injury was related to an auto accident.  When I began therapy I had very limited movement in my right shoulder.  Eric Mason was very informative and patient with me.  He pushed my therapy to the degree that it needed.  I am very grateful for the ability to use my arm and shoulder with no pain and the majority of mobility has returned.  I will definitely refer Premier to any other contacts I know if they ever require treatment.  The staff are very courteous and the office hours are excellent.
--C.W.

 

In July of ’09, I showed up at Premier’s door as a breast cancer patient having recently had a bilateral mastectomy.  Radiation was looming in the near future.  Eric Mason, my therapist, listened to my concerns:  a possibility of lymphedema, my ability to have full use of my left arm and shoulder, and my hopes for future reconstruction.  Then, Eric went to work.  He worked with me throughout my radiation treatments, and afterwards, helped to prepare my skin for future reconstruction.  The exercises and massage Eric employed for lymphedema prevention and arm and shoulder strength and mobility were extremely beneficial.  He also gave me the tools I needed to continue my therapy at home, including lymphatic massage.  I have absolutely no doubt that Premier made all the difference in whether or not I could continue a normal life after my mastectomy.  My energy level improved.  I had a more positive outlook on the future.  I could continue using my left arm with only minor restrictions.  As a teacher, these matters were of utmost importance to me.  Throughout my therapy, I felt comfortable with Eric’s friendly, professional manner.  I am grateful for the quality of concern and care for the “whole person,” the expertise and professionalism I received.  I liked Eric’s vast knowledge about breast cancer and lymphedema and also the phenomenal treatment I received on a one-to-one basis.  Also, I was given the tools necessary to continue treatment at home.
--Mary J.

 

I was extremely pleased with my experience at the Premier Physical therapy in Jax Beach.  My family physician recommended P.T. at Premier after viewing an MRI for a painful shoulder.  Eric Mason, the therapist, treated me for an impingement in both shoulders.  In the past, I had been to other P.T. facilities and received minimal personal care.  The norm was one therapist for 5-6 patients.  At Premier, I had personal attention for each one hour appointment.
--Roberta S.

 

“After seeing all types of doctors for sciatica, 2 MRI’s, and x-rays, I asked for some physical therapy.  A good friend told me about Premier and my doctor wrote me a prescription.  After a few weeks with Eric, I started to feel some relief and even standing for long periods of time became tolerable.  I continued 1-2 times a week with Eric and did my exercises daily.  Now, out of therapy, I continue to do my workouts to help relieve the pain.  I know now that these exercises have to be part of my daily lifestyle.  Eric, thank you so much for your help! 
--Kathy B.

 

 “Eric was professional, yet personable, extremely competent and had a no-nonsense approach in dealing with patients.  When I began post-op physical therapy, I could barely lift my arm.  After approximately 12 weeks of this service with Eric, I am able to raise my arm above my head, reach around my back, and lift 2-5# objects.  The procedures, exercises, and equipment that were used in my treatment were very effective.”
--Claudia H